The Sky Suite Airport Lounge inside KLIA (KUL) is a Priority Pass lounge that many of us can access, but would you really want to?

Location of the Sky Suite Lounge at KUL

At KILA (Kuala Lumpur International Airport), the Sky Suite Airport Lounge is located in Terminal 2. From the main terminal where you check in and clear immigration and security, you’ll take a brief air train over to Terminal 2. Once you’re off the train, hang a quick two rights and follow the signage to the Sky Suite Airport Lounge.

You’ll be walking for what feels like a long time all the way down to the entrance of the Sama-Sama Express Hotel. Both the hotel and the Sky Suite Airport Lounge use the same front desk.

When you check in, let them know you’re here to use the lounge. If there is a wait to get in (which appeared to be the case when we left), you’ll need to wait around here until it’s your turn. Thankfully when we showed up just before 7AM, there was no one here.

Access rules

The Sky Suite Airport Lounge at KUL is open 24 hours a day.

Access to this lounge is “limited” to:

• Priority Pass members
• LoungeKey members
• Lounge Pass members
• DreamFolks members
• Dragonpass members

Yeah, that’s pretty much every possible method of accessing a lounge at an airport from membership programs. I’m not aware of any airline using this lounge as their contract lounge for business class customers. Some might view that as a positive to limit crowds, but I think it’s better when airlines use the lounge for their business class or frequent flyer customers. It forces the lounge to maintain certain baseline standards.

Seating at the Sky Suite Airport Lounge

Immediately upstairs from the check-in desk is the lounge. I could be wrong, but I believe anyone using the Sama-Sama Express Hotel would instead be using the elevator in the lobby. Our immediate impression was that it looked nice and arguably a little space-age given all the cubbies along the wall and behind the bar.

Right in this entranceway is the bar and some swanky seating. I mostly say ‘swanky’ because of the color pattern, which pops off relative to the rather sterile color pattern elsewhere in the lounge.

In the next room is where all the food is at, and this area of the lounge ended up quite crowded when we left around 8AM. But when we arrived around 7AM, it was still fairly empty. Yeah, I probably should have taken the picture around that time.

And then… there’s the rear section of the lounge. Here’s where I’m a bit conflicted. When we arrived, lounge staff told us specifically to go to this back room. As you can see, it’s down a rather uninteresting hallway.

And the furniture in this part of the lounge? Very out of place compared to the rest of the lounge. Where the outside area felt space-age, this felt just plain ‘aged’. Almost like you’re waiting around in grandma’s house waiting for your boarding time. No reason was provided as to why we had to come back here. Was it because we had children? Was it because we were Priority Pass guests? It didn’t seem to be crowding since the other seating areas weren’t crowded when we showed up.

During our hour-long stay here, a few other guests came and went (none with children). It’s just a bit odd.

In this room is a TV, but it only showed a blank screen that said “Not Programmed”. Classy.

The one thing I will say is that this is the only place in the lounge to get a view of the outside. So there’s that.

Now, closing off this train of thought as we move into the next section about food. The other thing that’s weird about sitting back here is that hallway. I specifically took a picture of it during the one time it looked like a hallway. All the rest of the time, lounge staff just laid out large trays of raw meats, making it a bit of a challenge to get by at times. It’s a bit awkward, to say the least. No one said lounges need to be sanitary, I guess.

The food in the Sky Suite Lounge KUL

This isn’t fair to the lounge because we had just come from the Park Hyatt Kuala Lumpur, where breakfast is an experience. And sadly, we didn’t get a chance to eat there for breakfast before we left that morning. Thus, we arrived ready to eat… but then didn’t quite feel enthused when we saw the food. It’s fine but I wouldn’t call it high-quality. The food works if you’re hungry and need to eat, but you could also sway me to instead go outside and pay for food at an airport restaurant instead.

What was the most disappointing? Personally, I’d say the hot items. The hash browns were brick-like, the warmed croissants were dense and criminally hard on the outside, and the sausage simply didn’t taste right. But it’s not just the hot food.

I’ll let the pictures speak for themselves.

Drinks

Maybe we could have made up for our visit by drinking at the bar, but it seemed intentionally under-staffed and no one was there drinking. Can’t say I blame anyone since it was before 8AM.

As for the rest of the drinks, there’s a coffee machine that seemed like the most popular thing here. This Kalerm machine sits next to the hot tea and soda.

Also available are some bottled juices in other cabinets. Flavors included orange, pink guava, and apple juice. The kids tried some juice but they found it too sweet. When I tried the orange juice, it tasted like Sunny D with fake pulp added.

Showers

Inside the restrooms are the showers. Color me surprised that this lounge has actual facilities besides the dining area. Sarcasm aside, it looked like it was nicely decorated. You’ll find these in the bathrooms. I didn’t ask anyone about them, but given that there aren’t any towels just lying out for the taking, I’m fairly certain you’ll need to find someone to assist.

Just don’t mind the fruit flies lingering back here.

And the shower itself seemed fine. The shower head appears positioned a bit short for me. But without knowing the water pressure or the temperature, it’s hard to give a good assessment. Still better looking than what British Airways uses…

Recommendation: Don’t bother

Airport lounges are designed to be a nice place while you wait for your flight. But beyond that, some lounges make investments to make people want to go out of their way to come here. This doesn’t feel like one of those instances. Between the awkward room we were told to sit in, the trays and piles of raw meat that blocked our path, the confusing decor, and the low-quality food, this lounge doesn’t give a lot of reason for me to tell people to come here.

I have to admit bias where it’s due because, yes, we just came from the Park Hyatt Kuala Lumpur. But even if we just came from a Residence Inn, I’d still come to the same conclusion. Spend your time elsewhere in the terminal. There are other Priority Pass lounges here, and hopefully one of those is going to better suit your needs.

Which Priority Pass lounge do you visit in KLIA?

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