After seemingly firing all their elite members, Delta announces revisions to their loyalty program that more than undoes their intended changes. Now all I can see is an easier path to elite status for everyone, making it difficult to get the same level of service as before.
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Delta’s CEO Ed Bastian gave a Q&A at the Rotary Club of Atlanta where he was asked staged questions regarding his proposed changes, but what he didn’t say was the most compelling.
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Much ink has been spilled across the blogosphere about Delta’s massive changes and this time feels significantly different than past Delta devaluations.
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For years, I’ve maintained Delta elite status but with the changes just announced this week, I think it’s finally time to rethink my airline loyalty.
Continue reading While not marketed as the full Delta One experience, this domestic first class flight on Delta offered a comfortable way to fly with a great crew at an affordable price.
Continue reading With lounge offerings a bit weak at LAX with Skyteam carriers, the Delta Sky Club easily stands above the rest. The lounge location makes the most sense when departing from either of Delta’s flights in Terminals 2 or 3, but not when departing TBIT.
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